Privacy Policy

Effective Date: January 2024

At Belladam, your privacy is our priority. This Privacy Policy outlines how we collect, use, and share your personal information when you visit or purchase from belladam.com. We are committed to safeguarding your data and ensuring transparency in handling it.

Personal Information We Collect

When you visit our Site, we collect various types of information automatically, and when you provide it to us directly. Below are the key categories of data we collect:

  1. Device Information

We collect details about the device you use to browse the Site, such as:

  • IP address
  • Browser type and version
  • Time zone settings
  • Operating system
  • Information about the pages you view and how you interact with the Site.

We collect this information through technologies such as:

  • Cookies: Data files placed on your device often include a unique identifier. You can manage cookie preferences at All About Cookies.
  • Log Files: Track actions on the Site and gather device-related information such as IP address and browser type.
  • Web Beacons and Pixel Tags: Electronic files used to track browsing behavior.

2. Order Information

When you make a purchase, we collect the personal details necessary to process and fulfill your order:

  • Name, billing, and shipping address
  • Payment information (e.g., credit card details)
  • Email address and phone number
  • Order history and preferences

3. Marketing Information

With your consent, we collect your contact details when you subscribe to our newsletter or marketing campaigns.

How Do We Use Your Personal Information?

We use the information collected for the following purposes:

  1. To Process and Fulfill Orders
  • Order Fulfillment: Processing transactions, shipping products, and providing invoices.
  • Customer Support: Communicating with you regarding order status and inquiries.

2. To Improve Our Services

  • Personalization: Enhancing your browsing experience and making product recommendations.
  • Marketing: Sending updates, promotions, and personalized offers with your consent.

3. To Manage Risk and Fraud

  • Fraud Detection: Screening orders for potential fraud.
  • Security: Protecting the security of our Site and your personal information.
Sharing Your Personal Information

We share your information with trusted third parties to support our services:

  1. Shopify

Shopify powers our store. You can read more about how Shopify handles personal data here.

2. Service Providers

We use third-party providers for:

  • Payment processing
  • Marketing and analytics (e.g., Google Analytics)
  • Shipping and logistics

These providers access personal data only to the extent necessary to perform their services.

3. Legal Compliance

We may share information to comply with legal obligations such as subpoenas or court orders.

Behavioral Advertising and Analytics

We use your data to provide personalized ads and track the effectiveness of marketing campaigns:

Targeted Advertising

We use personal data for targeted ads on platforms like Google, Facebook, and Instagram. To learn more or opt-out:

Analytics

We use Google Analytics to understand customer behavior. Opt out of Google Analytics here: Google Analytics Opt-Out.

Do Not Track

We do not alter our data collection or usage practices when we detect a "Do Not Track" signal from your browser.

Your Rights
European Residents

If you are a European Economic Area (EEA) resident, you have the right to access, correct, update, or delete your personal information. Contact us at contact@belladam.com to exercise these rights.

We process your data to fulfill contracts (e.g., order processing) or pursue legitimate business interests.

California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Request access to your personal information.
  • Request deletion of your personal information.
  • Opt out of selling your personal information (we do not sell personal information).

Contact us at contact@belladam.com to exercise these rights.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a more extended retention period is required by law. If you request deletion of your data, we will comply unless there are legal or operational reasons for retention.

Changes to Our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, with the effective date noted at the top.

Contact Us

If you have any questions or concerns about our privacy practices, please get in touch with us at:

Email: contact@belladam.com