Returns & Exchanges
At Belladam, we want you to feel confident in your purchase. If you’re not completely satisfied with your order, we offer a hassle-free return or exchange policy within 30 days of receiving your item(s).
How to Return or Exchange an Item
Follow these simple steps to return or exchange your item:
- Contact Us
- Prepare Your Package
- Ship Your Package
- Receive Your Refund or Exchange
Refund and Exchange Process
Refunds
- If you request a refund, it will be processed based on your original payment method.
Exchanges
- If you request an exchange, we will ship your new item(s) within three business days. Once the replacement item is on its way, you will receive an email confirmation with tracking details.
Do I Need to Pay for Return Shipping?
Return shipping fees may vary depending on your location. If you have any concerns about return shipping costs, please email us at contact@belladam.com for more information.
Contact Us for Further Questions
Our team is here to assist you with any questions or concerns:
- Email: contact@belladam.com
- Customer Service Hours:
- Monday - Friday: 8 AM - 6 PM EDT
- Saturday - Sunday: 4 PM - 6 PM EDT
We strive to provide quick and helpful responses to all inquiries.